Question 1

How do I access live prices?

Accepted Answer

Live market data for index CFDs is available without a subscription. Stock and ETF CFDs have a 15-minute delay by default. For futures, you will have access to delayed market data on futures exchanges where you’re enabled to trade. To see live prices for the instruments you trade, you can subscribe to the individual exchanges for a monthly fee. Learn more about subscriptions

Question 2

What are the trading conditions?

Accepted Answer

On our trading conditions page you can find information about market orders, order routing, exchange- and market-specific conditions, corporate actions, and more. See trading conditions

Question 3

What are the margin requirements?

Accepted Answer

Read our margin information page to find out more about initial and maintenance margin. You can also find details about professional margin rates and how to qualify. Review margin requirements

Question 4

How do I invest in or trade commodities?

Accepted Answer

Before you buy or sell commodities, you’ll want to do some research and consider your goals. Ensure you know about commodities trading in general, including different investment strategies, different ways to trade (ETF commodities, metal commodities, and more), and how to invest in commodities. Once you have a trading account, you can start researching further and investing in commodities. Our website and platform offer expert analysis, news, and more content to help you get started. You can read our commodities analysis and inspiration to start exploring. Read our commodities research

Question 5

Why should I trade commodities?

Accepted Answer

Commodities offer a way to diversify your portfolio and hedge against inflation or market uncertainty. They allow you to trade physical assets like gold, oil, or agricultural products, which can act as a safe haven during volatile market conditions. However, commodity prices can fluctuate due to global supply and demand factors, so understanding market dynamics is key to managing risk. With a Saxo account, you can trade a wide range of commodities across energy, metals, and agriculture. You can see details about our futures commodity offering in the commodity section of our trading app linked below. You can also use the instrument search to find other ways to invest in commodities, such as options, CFDs, spot metals, ETCs, and commodity-related stocks. Actual product availability depends on your account setup and country of residence. Explore available futures commodities

Question 6

How does Saxo handle order execution?

Accepted Answer

We offer you greater control of your trading via our fully customised orders. Our policy is designed to ensure client orders are executed promptly, efficiently, and with the best possible terms. Read our order execution policy

Question 7

How are my money and assets protected?

Accepted Answer

Protections can vary depending on the products you use, which company within our group provides them, and whether you are a retail or professional client. $CompanyName$ is subject to applicable regulatory requirements, including rules on client funds, client assets, and reporting. For clients who have an account with Saxo Bank A/S, cash deposits and certain assets may be covered by the Danish Guarantee Fund, subject to eligibility and scheme limits. These protections do not cover investment losses or losses resulting from market movements. Retail clients are covered by additional investor-protection requirements under EU financial regulation, which are designed to support informed decision-making. These include measures relating to disclosures, appropriateness assessments, and product governance. Professional clients are generally covered by fewer of these retail-specific protections. Saxo licences and regulation Investor protections for CFD trading

Question 8

What do I need to open an account and how long does it take?

Accepted Answer

That depends on the account type you open. For an individual account, these are the documents you’ll need to provide:Your national ID number from the country where you hold citizenship.Your tax ID number from your country of residence.A document as proof of identity (e.g., a passport, ID card, driver’s licence) and a selfie.A document as proof of residence (one that shows your home address, such as a residence permit, utility bill, or bank statement).Most sign-ups for individual accounts are approved digitally within a few minutes. However, since we cannot compromise on security checks, the process can sometimes take longer. If all documents you provided meet requirements, we’ll process your application within 2 working days. If you provide clear copies of all required documents, corporate accounts will generally be approved in about 1 week.Open an account

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