24/5 expert service

Discover best-in-class service tailored to your needs.

Personal relationship managers

An individual point of contact for platform, trading and account queries to support our Platinum and VIP clients.

Dedicated sales traders

Live market commentary, risk management and post-trade support from our senior sales traders directly to our VIP clients.

In-house analysts

News and commentary on all major asset classes from our global team of market analysts – #SaxoStrats.

Integrated digital support

Self-service support centre, email helpdesk, and suggested news and educational content based on your trading history

24-hour customer service

With offices in 16 countries, a team of experts is on call 24/5 to assist with technical and account questions.

Local language assistance

Each team member is a Saxo platform specialist and fully immersed in their local market.

Personal relationship manager

Available to our top tier clients, your personal point of contact at Saxo is on hand to help you with platform, trading and account queries.

Help you to use our platform, providing walkthroughs and education

Offer exclusive access to new features and products

Invite you to exclusive events and webinars

Curate news and market information, based on your trading interests

Answer questions about account statements, bookings and corporate actions

Dedicated sales traders

Our senior sales traders provide VIP clients with expert one-to-one support, including commentary on market events, assistance with placing complex orders and sparring on trading strategies and risk management.

Mahesh Sethuraman
Deputy Head of GST Singapore

Mahesh services a portfolio of VIP and Platinum clients, providing actionable insights on forex, interest rates and equity markets. Before joining us, Mahesh was an FX trader, managing the G10 trading books of a proprietary fund.
Tony Savoca
Senior sales trader

Tony has over 36 years’ experience trading FX. Before joining us, he was head of FX sales at UBS WM Zurich. Prior to that, Tony was a FX chief dealer at JP Morgan Chase, and head of FX trading at the Bank of America Zurich.

In-house analysts

Our team of top-tier strategists – the #SaxoStrats – provide daily insights, analysis and views across global markets, asset classes and tradable instruments.

Direct access for VIP clients

VIP clients can also speak directly with the SaxoStrats, including our CIO and chief economist Steen Jakobsen. The team will be available to discuss asset allocations in line with macro developments, share their views on all major asset classes, and talk through the implications of central bank policies and other market events.

Meet #SaxoStrats team