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Fair Dealing

Our Commitment to Fair Dealing

Saxo Markets Board and Senior Management are committed to delivering fair dealing outcomes to our customers. At Saxo Markets, fair dealing is central to our culture and we commit to:

  • Ensure our sales staff are well trained and possess the relevant knowledge and skills to empower our customers, in undertaking self directed trading.
  • Provide clear and relevant information to our customers to enable them to make informed financial decisions when investing in the financial products we offer.
  • Respond to all feedback and complaints in an independent, prompt and effective manner.

Saxo Markets constantly strives to maintain the highest level of service and welcomes any feedback which will help us identify areas of improvement in our products and services. 
We recognize that this is a continuous journey and we assure you that fair dealing is and will remain central to the way we conduct business.

Saxo Markets
88 Market Street
CapitaSpring #31-01
Singapore 048948

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Saxo Capital Markets Pte Ltd ('Saxo Markets') is a company authorised and regulated by the Monetary Authority of Singapore (MAS) [Co. Reg. No.: 200601141M ] and is a wholly owned subsidiary of Saxo Bank A/S, headquartered in Denmark. Please refer to our General Business Terms & Risk Warning to consider whether acquiring or continuing to hold financial products is suitable for you, prior to opening an account and investing in a financial product.

Trading in financial instruments carries various risks, and is not suitable for all investors. Please seek expert advice, and always ensure that you fully understand these risks before trading. Trading in leveraged products such as Margin FX products may result in your losses exceeding your initial deposits. Saxo Markets does not provide financial advice, any information available on this website is ‘general’ in nature and for informational purposes only. Saxo Markets does not take into account an individual’s needs, objectives or financial situation.

The Saxo trading platform has received numerous awards and recognition. For details of these awards and information on awards visit

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