Frequently asked questions
24/5 expert service
Personal relationship managers
Dedicated assistance available for platform, trading and account questions.
Dedicated sales traders
Live market commentary, risk management and trade support available from Saxo Group sales traders.
News and commentary on all major asset classes from Saxo Group’s team of strategists – the #SaxoStrats
Integrated digital support
Self-service support centre, in platform help tickets, and a range of educational courses.
24-hour customer service
Support with technical matters and account queries available whenever markets are open.
Local language assistance
With offices in 16 countries, Saxo Group can support its clients in the majority of local languages.